Returns

Standard Return Policy

Garage Smart offers a 30-Day Money Back Guarantee on all products. All return items must be unopened, unused, and undamaged units. The product must be unaltered and in original, new condition with all packaging still factory sealed. Return shipping charges to Garage Smart must be paid by the customer and will not be refunded. 

Garage Smart reserves the right to remedy any minor defects in defective units by replacing defective, inoperable, or missing parts rather than offering a refund or exchange.  

30-Day Money Back Guarantee

All Returns require prior authorization from Garage Smart.  To initiate a return, please contact Customer Support.  

Upon acceptance and processing of the return, all funds will be returned to the original method of payment (minus original shipping cost and any other applicable fees) and will be processed by Garage Smart within 7 business days of receipt of product (excluding weekends and holidays) 

After 30 days, and up to 90 days from the date of purchase products can be returned for a refund minus a 15% restocking fee and the original shipping cost. In addition, return shipping charges to Garage Smart must be paid by the customer. The unit(s) must be undamaged and in original, new, factory sealed condition.  

Due to the nature of logistics of inventory management and distributions, after 90 days, no returns will be accepted.  

Garage Smart does not accept returns on units that have been installed, modified, scratched, damaged, or abused as they cannot be resold as new products. If you made a mistake while installing a product we may have several remedies available to you to help you repair the damaged area and still be able to use your product. However, we will not accept a return within our terms. Please call our customer service department for help. 

Order Cancellation

Orders cannot be cancelled or changed after they have been fulfilled. Please contact us as soon as possible if you need to cancel or make a change to your order. 

Please send all returns to:

All returns require prior authorization from Garage Smart. To initiate a return, please contact our Support Team.

Garage Smart 
ATTN: Returns Department 
3500 Mountain Vista Pkwy
 Provo, UT 84606